Privacy Policy

1. Introduction

Restart Natura with its registered office in Romania, Strada Gheorghe Doja, nr. 11, office OG-02, Timișoara, Județ Timiș (https://redcarbonstandard.com/) respects your privacy and is committed to protecting the personal data of its users. This privacy policy explains how we collect, use, disclose, and protect your personal information.

2. Personal Data Collection

In the contact/franchise form of Restart Natura, we collect the following personal information:

• First and last name;
• Email address;
• City;
• Country;
• The message sent;
• Attached documents (if applicable).

3. Purpose of Data Collection

The personal data collected through the contact form will be used for the following purposes:

• Processing requests and messages sent by users.
• Providing project certification services.
• Communicating with users to answer questions and provide support.
• Improving the services offered by Restart Natura.

4. Use of Data

Restart Natura may receive and process personal data from collaborators, partners, or service providers for the purpose of providing project certification services. This data may include, but is not limited to:

• Contact information;
• Details about jointly managed projects;
• Any other relevant information necessary for achieving the set purposes;
• Project name, project ID, project documentation, details of the owning company (Name, ID, VAT Code, Website, Company Documents, Type of Company, Logo, Bank Details);
• Company contact details (Email, Phone, First Name, Last Name), information about carbon emission savings, sale price, UN SDGs, project location, project photos and videos.

5. Disclosure of Personal Data

5.1. Disclosure to Third Parties

Restart Natura may disclose personal data to third parties in the following situations:

5.1.1 Service Providers and Partners

Restart Natura may share personal data with service providers and partners who assist in operating the platform, such as:

• IT and web hosting providers;
• Payment and billing service providers;
• Marketing and advertising partners;
• Delivery and logistics partners;
• Legal and financial consultants.

These third parties are required to maintain the confidentiality of the data and to use the information only for the purpose of providing services to Restart Natura.

5.1.2 Compliance with Laws and Regulations

Restart Natura may disclose personal data if necessary to comply with legal obligations or applicable regulations, including:

• Responses to requests from law enforcement authorities or other government agencies;
• Compliance with financial and tax reporting requirements;
• Adherence to carbon market regulations and blockchain reporting requirements.

5.1.3 Business Transactions

In the event of a merger, acquisition, restructuring, reorganization, or other business transactions, Restart Natura may disclose personal data to potential buyers or partners, subject to the confidentiality of the data and its use in accordance with this privacy policy.

5.1.4 Protection of Disclosed Data

Restart Natura will take appropriate measures to protect the personal data disclosed to third parties, including:

• Evaluating third parties’ compliance with data protection regulations;
• Entering into data processing agreements with third parties to ensure data confidentiality and security;
• Regular monitoring and auditing of third parties’ privacy practices.

5.1.5 Restart Natura may disclose your data to:

• Partners, subcontractors, or other third parties who support the activities of Restart Natura;
• Competent authorities, if required by law.

6. Data Security & Processing Duration

Restart Natura is committed to protecting users’ personal data by implementing appropriate technical and organizational measures to prevent unauthorized access, improper use, disclosure, or unauthorized destruction of data.

Restart Natura will process your personal data for as long as necessary to achieve the purposes mentioned above, in accordance with applicable legislation.

7. User Rights

Users have the right to access, rectify, delete, and restrict the processing of their personal data. Additionally, users can object to the processing of their data and may request the portability of their data. To exercise these rights, users can contact Restart Natura at the following email address: [email protected].

8. User Rights

Under the legislation concerning the processing of personal data, as data subjects, you benefit from the following rights:

1. Right to Information: the right to receive details about the processing activities carried out by Restart Energy Democracy Platform SRL, as described in this document;
2. Right of Access to Data: the right to obtain confirmation from Restart Energy Democracy Platform SRL regarding the processing of personal data, as well as details about the processing activities such as how the data is processed, the purpose of processing, the recipients or categories of recipients of the data, etc;
3. Right to Rectification: the right to have inaccurate/unjustified personal data corrected without undue delay by Restart Energy Democracy Platform SRL, as well as the completion of incomplete data; The rectification/completion will be communicated to each recipient to whom the data has been transmitted, unless this proves impossible or involves disproportionate effort;
4. Right to Erasure of Data (“right to be forgotten”), without undue delay, if one of the following reasons applies:

• The data are no longer necessary for the purposes for which they were collected or processed.
• Consent has been withdrawn and there is no other legal ground for processing.
• The data subject objects to the processing and there are no overriding legitimate grounds.
• The personal data have been unlawfully processed.
• The personal data must be erased to comply with a legal obligation.

The personal data were collected in relation to the offer of information society services under Union or Member State law to which the controller is subject.

Following a request for data erasure, Restart Natura may anonymize this data (thus removing its personal nature) and continue processing it for statistical purposes under these conditions.

5. Right to Restriction of Processing in cases where:

• The data subject contests the accuracy of the data, for a period that allows the controller to verify the accuracy of the data;
• The processing is unlawful, and the data subject opposes the erasure of the personal data and requests instead the restriction of their use;
• The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise, or defense of legal claims;
• The data subject has objected to processing (other than direct marketing), for the period while it is verified whether the legitimate grounds of the controller override those of the data subject.

6. Right to Data Portability, specifically:

(i) The right to receive personal data in a structured, commonly used, and machine-readable format, and;

(ii) The right to have these data transmitted from Restart Energy Democracy Platform SRL to another data controller, provided the legal requirements are met.

7. Right to Object – The right to object to processing activities can be exercised by submitting a request as indicated below:

• Legitimate Interest or Public Interest: at any time, for reasons related to their particular situation, the data subject has the right to object to the processing of their personal data based on the legitimate interest of the website owner or in the public interest, except in cases where Restart Natura Foundation can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims.

• Direct Marketing: at any time, free of charge and without any justification, the data subject has the right to object to the processing of their personal data for direct marketing purposes.

8. Right Not to Be Subject to Automated Decision-Making.

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

9. Right to Address ANSPDCP or Competent Courts.

You have the right to address ANSPDCP (the National Supervisory Authority for Personal Data Processing) or the competent courts if necessary.

• Opting Out of Electronic Marketing Communications and Customer Surveys – If you no longer wish to receive marketing messages from us, you can opt out at any time. The easiest way is to click on the (unsubscribe) link at the end of the message. 

• Opting Out of Telephone and Postal Marketing – If you no longer wish to receive marketing calls or postal marketing from us, you can contact our customer service or inform the customer service representatives during the marketing call.
• Managing Cookies – If you wish to manage cookies on our websites, please use the settings outlined in our cookie policy. Please note that you may still receive marketing messages for a short period after opting out while we update our systems. Additionally, we sometimes use marketing partners who may show you our products and services but have not received personal data from us about you. To opt-out of such marketing or to exercise other rights, please contact the specific marketing partner directly.

In specific circumstances, there are limitations to these rights. If we do not comply with your requests, we will inform you of the reasons. If you are not satisfied with our response or how we handle your personal data, please contact our customer service at the email address provided below.

For any further questions or to exercise your rights, please contact our customer service at the following email address: [email protected].

9. Transfer of Personal Data

Restart Natura may transfer personal data to entities located outside the European Union (EU) or the European Economic Area (EEA). In these cases, Restart Natura will ensure that appropriate safeguards are in place to protect the personal data of users, such as:

• Standard contractual clauses approved by the European Commission;
• Compliance certifications, such as the EU-U.S. Privacy Shield, where applicable;
• Data protection agreements between Restart Natura and its international partners.

10. Changes to the Privacy Policy

Restart Natura reserves the right to modify this privacy policy at any time. Any changes will be published on this page and, if significant, users will be informed via email or through a notification on the platform.

11. Contact

For any questions or requests related to this privacy policy, users can contact Restart Natura at:

Address: str. Gheorghe Doja nr.11, Timișoara, Romania

Email: [email protected]